INTERNATIONAL SHIPPING: There are still delivery delays to all international destinations because of the impacts of COVID-19, due to airline capacity and in-country delivery impacts. Further updates and delivery time estimates, are provided on auspost.com.au
SHIPPING WITHIN AUSTRALIA: Our Express Post service will continue to be our fastest postal delivery option for our customers – and we'll continue to prioritise these deliveries. They just may not be delivered next business day every time. Notwithstanding our best endeavours, it is therefore likely that some items will take longer than the stated delivery times and we ask for your understanding.
Shipping charges and delivery options are calculated at check-out, based on the weight of the items you have ordered. Once your order is dispatched, we will provide you with an email confirmation of order shipment along with tracking information along the way.
To note, that in accordance with Australian export regulations we are required to declare the exact value of all items (including items ordered as gifts) and identify the order as dutiable “merchandise”. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be.
DELIVERIES WITHIN AUSTRALIA
Australian orders are shipped via Express Post eParcel.Please ensure the nominated delivery address is attended during business hours. We take no responsibility for delivery to construction/building sites. Delivery costs are calculated based on the order weight. You will be notified of the delivery cost as you complete the checkout process.